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Do we have to book? How do we book?Yes! We require bookings to be made for all visits. Booking is easy! For parties of up to 8 people - use our online booking system. For larger parties, please give us a call during our opening hours at 0141 243 2823, or send us an email at info@thecraftpottery.com and we'll answer you back as soon as we possibly can. We're also quite responsive on Instagram DM if that's your bag!
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How much does it cost?Our cheapest item is £3 (small magnet or mug accessory) and our most expensive item is £40 (large, serving platter), with most items falling between £8 and £20. Everyone who paints will also pay a paint fee of £5 - which covers unlimited pottery painting colours, 2 hours of painting time, and all glazing and firing costs.
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How long does it take to paint/create?You will be given a 2 hour slot which can be extended to 3hr for £5 extra pp depending on availability when booking. If you don't finish your items in your slot or would rather work on a design at your leisure we can make up a wee take-home kit for you to complete your masterpiece! Last slots begin at least 2.5 hours before closing time, as our staff still have to clean up after everyone leaves. :)
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How long will it take until the pieces are ready for collection?In most cases, pieces will be ready for pick-up about 10-14 days after painting. In some circumstances (kiln issues, etc.) it could take a little longer, but you can always contact us for updates on your pieces!
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We aren't from Glasgow, can you mail our pieces to us?Due to the delicate and one-of-a-kind nature of the pieces, we are unable to send anything in the mail. Unfortunately, we have had a few devastating situations due to the poor handling of parcels on their way home, and will not take this responsibility on again, no matter the circumstance. We suggest asking a friend or family member in the area to pick them up and send them on if there is absolutely no way for you to get back to the shop before you head home.
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We're going on holiday. How long do you keep items for?We will hold pieces for 4 weeks after initial contact for pick-up, we will then contact you giving you a final 1 week notice period. If for some reason you require us to hold onto your item for longer than this, just let us know when you are paying and we will attach a note to the bag and keep it safe. After this, we will donate all pieces to charity, as we have very limited space in the shop to hold forgotten items.
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Can I buy a gift voucher?Yes! We provide vouchers of any amount, and there are two options for purchase. You can purchase one on our website and send it directly to the lucky recipient. You can also pop into the studio and pay by cash/card and we’ll give you a ceramic voucher. To purchase clay-based pottery lesson vouchers - head directly to our sister studio's website and you can find them there.
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Can I pay by card?Yes, we accept all major credit/debit cards, including American Express. There is a cash machine about a 5 minute walk away if you prefer to get cash out beforehand. We no longer use paper receipts, but will text or email a copy to you at time of sale.
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Do you have coffee or tea? Can I bring my own food/drinks?We do not sell any food or drink on premises. There is a coffee shop directly adjacent to our shop that is open on weekdays, with many others a short walk away at the weekends. We have a BYOB policy, with no corkage fee. This means you are free to bring in any food* or drink you wish (including alcohol), even for private parties. We provide standard plastic cups and a bottle opener for your use. Please bring anything you require outside of this! *Please do not bring nuts as one of our staff has a severe allergy.
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I'm no artist...can you help me create/paint?We're here to help you let out some creative energy! That being said, we are also a busy shop with generally only 2 or 3 staff members on to run it all. We advise you have a quick online browse for some ideas before you come. Check out our Pinterest page, online gallery or instagram for some painting inspo! All staff are friendly and knowledgable about all things design-related. Definitely ask us for colour selection advice, or the best way to fix a mistake, however, we won't be able to sit and paint with you all afternoon.
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Do you have wheelchair access?Our front door is able to accommodate all chair widths, so our painting rooms are accessible and we have a downstairs accessible toilet, though our sister studio's wheel throwing and hand-building studios are up multiple flights of stairs. For more information head to our accessibility information in the INFO tab above.
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Is there an age requirement?Painting is open to all ages! Our studio has a BYOB policy which means Thurs/Fri evenings and Saturday's can have more of a grown-up vibe as we are a popular choice for hen do's. Our weekdays and Sunday's are much more family-friendly! Please note: We no longer host children's parties in our painting studio. We do host children's pottery lesson parties in our upstairs, clay-based studio for ages 7+. Please contact admin@thecraftpotterystudio.com for more information.
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